Interlibrary Loan FAQ

What Is Interlibrary Loan?

The Interlibrary Loan Service at the University of Indianapolis provides access to books and journal articles which are not available in the Krannert Memorial Library.  Requests can be submitted using the ILLiad Interlibrary Loan System

Who May Use ILL?

ILL borrowing privileges are available to faculty, staff, and students who are currently affiliated with the University of Indianapolis.  All borrowers must have a valid University of Indianapolis email account.  To register for a UINDY email account go to or contact the Help Desk at 317-788-6145.

What May Be Borrowed?

Books, thesis, journal or newspaper articles, audio visual materials, etc. Books that are owned by the library, but are currently checked out or lost, may be requested through interlibrary loan.

Interlibrary loan requests cannot be placed for the following kinds of items:

How to Request Materials

Requests can be made by using the ILLiad Interlibrary Loan System. Instructions on how to use ILLiad can be found here.

Each request must contain the complete citation.  Incomplete requests will be returned and will result in delays. 

How Long Does It Take?

ILL requests are processed Monday-Friday and there is really no set time for how fast we can obtain materials. It could take anywhere from 1 day to 2 weeks depending on how fast the other libraries respond to our request and in what method they send the request. We will try our hardest to get the material to you in the fastest possible way.

How to Pick Up Requested Materials

When the requests are received by the library, the requester is notified by email or phone. Books can be picked up at the circulation desk during all library hours and articles will be delivered electronically to your ILLiad account. 

Books received through ILL must be returned at the Circulation Desk by the date indicated on the banner.  


Renewals are determined by the lending library and requests can only be made one time. Please place your renewal requests through the ILLiad Interlibrary Loan System and in advance of the book due date. Detailed instructions on using ILLiad and renewing requests can be found here.


ILL books must be returned to the Circulation Desk by the date marked on the band.  The overdue fine for ILL is $1.00 per day, with no limit. Any overdue fines or replacement costs levied by the lending library will be passed onto the borrower.


If there are any questions, please feel free to send an email to or contact the Interlibrary Loan staff at (317) 788-3402 during the following hours:

Monday - Friday 9:00 a.m. to 5:00 p.m.